Refund and Cancellation Policy
At Travelshokse, we strive to provide the best possible service to our customers. We understand that plans can change, and we aim to accommodate your needs. Please read our refund and cancellation policy carefully.
Cancellation Policy
Cancellation by Customer:
- Cancellations made more than 30 days before the tour start date will receive a full refund.
- Cancellations made 15-30 days before the tour start date will incur a 50% cancellation fee.
- Cancellations made less than 15 days before the tour start date will not be eligible for a refund.
Cancellation by Travelshokse:
- In the unlikely event that we need to cancel a tour, you will receive a full refund or the option to transfer your booking to another tour.
Refund Policy
Cancellation by Customer:
- Refund Process:
- Refunds will be processed within 7-10 business days from the date of cancellation.
- Refunds will be issued to the original payment method.
Non-Refundable Deposits:
- Some tours may require a non-refundable deposit, which will be clearly stated at the time of booking.
Special Circumstances:
- We understand that emergencies can happen. In special circumstances, we may consider partial refunds or credits for future tours.
Contact Us
- If you have any questions or need assistance with cancellations or refunds, please contact us at.
info@travelshokse.com
Phone
+918448924340